Please submit new questions to: email@example.com
PerSysTek will regularly post answers to frequently asked questions on this page. If your submission is critical to your operations, please contact us at firstname.lastname@example.org for a more immediate response.
Q: Why is PerSysTek now called Cyber Solutions Technologies?
A: PerSysTek is now operating under the new name to better reflect the mission and business focus of the company which is cybersecurity, consulting, integration and development.
Q: Will the new company name affect my RecordVault installation?
A: No. Your RecordVault app, installation and user portal remain the same and will still reference PerSysTek, LLC as the supplier and patent holder of the technology.
Q: What are Personal Electronic Records Systems?
A: PerSysTek created this terminology to emphasize the importance of establishing your own personal electronic set of records. This is applicable to your medical, financial, legal, identity and education records to name a few. The PerSysTek application products allow you to securely carry these records with you on your devices while traveling in case of emergency. These systems integrate with other apps and also enable backup to various cloud based systems.
Q: What is a PRA?
A: When handheld personal data devices were invented, they were named a Personal Data Assistant or a PDA. The PerSysTek products originally built on this theme of individual access and responsibility for your personal records and created the term PRA for Personal Records Assistant.
Q: When will the RecordVault be available?
A: Initial product launch for Android products was January 14, 2013 and initial product launch for Apple iOS products was July 30, 2013. All updates are free and published to the respective stores as needed. The Windows products release date is to be determined.
Q: What makes the RecordVault so great?
A: It employs a patented (U.S. Patent No. 8,930,700) cybersecurity technique, we call RecordSecurity³, that incorporates three factor authentication (3FA); three levels of security as a combination of the device based account information, your one-time RecordVault Passcode and a unique RecordVault Key™ with government standard AES encryption and industry standard data wiping of temporary files. This secures and protects your records and is not currently available in other products.
Q: What is the RecordVault Key?
A: This is a uniquely developed security key, based upon a set of patented algorithms. It is computed for you and generates access and encryption/decryption of the files on your device.
Q: What is 911 Data Access or ICE?
A: Emergency personnel can simply select your In Case of Emergency (ICE) file, which we call 911 Data Access, to view your pre-selected emergency information without the need to login. By providing access to medical conditions, allergies, emergency contacts, etc., you will enable medical personnel to more effectively provide safe, immediate treatment.